Privacy Policy

1. Introduction

Daly City Concrete Services ("we," "our," or "us") operates the website located at dalycityconcreteservices.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use that information, and your rights regarding it.

By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

2. Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our Site, we collect the information you enter. This may include your name, phone number, email address, property address, and any message or project details you choose to share.

Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain technical information. This includes your IP address, browser type and version, the pages you view, the time and date of your visit, and the website that referred you to us.

Cookies and Similar Technologies

Our Site may use cookies - small text files stored on your device - to remember your preferences and help us understand how visitors use the Site. You can disable cookies in your browser settings, though some features of the Site may not function as intended if you do. We may also use analytics tools that place their own cookies on your device. See Section 4 for more detail on analytics.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or estimate request
• Schedule site visits and deliver concrete services
• Communicate with you about your project
• Improve the content and performance of our Site
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not send unsolicited marketing emails or text messages.

4. Analytics

We may use third-party analytics services, such as Google Analytics, to help us understand how visitors use our Site. These services collect information sent by your browser, including the pages you visit and your IP address (typically anonymized). The data is used in aggregate form to improve the Site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

5. Third-Party Services

Our Site uses a third-party form service to power our estimate request form. When you submit the form, your data is processed by that service provider as well as by us. We only work with service providers who maintain appropriate data security standards.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

6. Data Retention

We retain information you submit through our contact form for as long as it is needed to fulfill your request and maintain business records. If we have an ongoing business relationship with you, we retain records for as long as that relationship is active and for a reasonable period afterward. You may request deletion of your information at any time - see Section 8 for how to do this.

7. Data Security

We take reasonable steps to protect the personal information you share with us against unauthorized access, disclosure, or destruction. Our Site is hosted on a platform with industry-standard security measures. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Do not submit highly sensitive financial or legal information through our website contact form.

8. Your Rights

Depending on where you live, you may have certain rights regarding the personal information we hold about you. These may include the right to:

• Know what personal information we hold about you
• Request a copy of that information
• Request that we correct inaccurate information
• Request that we delete your information
• Opt out of certain uses of your information

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in Section 10.

9. Children's Privacy

Our Site is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child under 13 has provided personal information through our Site, please contact us and we will take steps to delete that information.

10. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights regarding your personal information, contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.